Booking.com reveals the little extras that help travelers feel at home. Taking a vacation is arguably something everyone looks forward to, however it can occasionally evoke feelings of stress and FOMO as travelers try to get the most out of their time away.
A warm welcome upon check-in at a place to stay can make all the difference towards helping travelers settle quickly into holiday mode. And while many alternative accommodation types offer great amenities, many travelers find that it’s the personal touches which really make a holiday home feel like home. Global travelers agreeing that providing a cozy home away from home for guests equals good hospitality.
According to recent research by Booking.com over half of global travelers would love to receive a welcome pack from a host, and some state they would be disappointed if they weren’t to find one in their room.
A personal touch such as offering local knowledge also goes a long way. Being introduced to local delicacies by an accommodation owner or manager was found to be the most popular info travelers would like in a welcome pack, as well as local recommendations personalized for them.
And wherever they may venture, over half of global travelers expect to experience a cozier environment thanks to the efforts of a host, with almost half of global travelers actively seeking a warm welcome after the stress of travelling. Additionally, guests are looking to be taken care of and are hoping hosts provide a warm welcome, to ensure they settle quickly into the new surroundings.